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Terms & Conditions

Welcome to www.lowcarbandketobakery.co.uk. The Website is owned and operated by The Low Carb and Keto Bakery Limited. ("The Low Carb and Keto Bakery Limited”).

Please read carefully the following terms and conditions (the "Terms" or "Terms of Use"), because they constitute a binding agreement between you and The Low Carb and Keto Bakery Limited. By accessing the Website or by using any of its services, you indicate your acceptance to these Terms. If you do not agree with any or all the Terms of Use, you may not access the Website or use any of its services. Please feel free to submit any questions that you may have regarding the Terms to: Support Desk

The Service
When using the Website, you may review food and place an order for food and merchandise. Upon completing your order online, The Low Carb and Keto Bakery Limited will review your order and acknowledge receipt with an e-mail message that will be sent to your e-mail address. Please note that The Low Carb and Keto Bakery Limited's e-mail notification does not constitute an acceptance of your order. The execution of your order and the charge of your credit card will be made directly by the venue that you ordered from and will be deemed as an acceptance of your order.

Availability
Our services are available only to, and may only be used by individuals who can be legally bound by contracts under the applicable law. Each user of the Website must have a valid credit or debit card and a valid e-mail address for contact purposes. The Low Carb and Keto Bakery Limited's services are available only for credit and debit card types which are listed on the Website.

The Website is not directed to children under the age of 18. If you are under 18 years old, you may browse the Website, however, you may not place an order online or provide The Low Carb and Keto Bakery Limited with any of your personally identifiable information. The Low Carb and Keto Bakery Limited will permanently delete a child’s personally identifiable information if a parent so requests by sending an e-mail to our Support Desk.

We do not sell alcoholic products per the licensing Act 2003. Refusal of a store pickup or driver delivery is at our discretion.

Acceptable use of the Website
Subject to these Terms you may access and use the Website and order online.
The following Terms define the acceptable use of the Website. While using the Website you agree to refrain from willfully, or carelessly -

Interfering with or disrupting the functionality of the Website;

Disobey or breach these Terms or any other applicable instructions conveyed by The Low Carb and Keto Bakery Limited and its officers;

Violating any applicable local, state, national or international law, statute, ordinance, rule or regulation;

Impersonating any person or entity, or making any false statement about your identity, employment, agency or affiliation with any person or entity;

Providing false or misleading credit card details and/or false delivery address when placing an order online;

Displaying the Website or any part thereof in an exposed or concealed frame;

Linking to certain elements on the Website independently from the web pages on which they originally appear;

Email, transmit or otherwise make available any information and materials that infringes third party’s right, including Intellectual Property Rights;

Email, transmit or otherwise make available software viruses, Trojan horses, warms and any other malicious application to computers and networks;

Email, transmit or otherwise make available any information or material which may constitute or encourages conduct that would constitute a criminal offense or civil wrongdoing or otherwise violets any applicable law;

Email, transmit or otherwise make available any information or material which may be deemed threatening, abusive, harassing, defamatory, libelous, vulgar, obscene or racially, ethnically or otherwise objectionable.

Fees and Payments 
The current rates of the items posted on The Low Carb and Keto Bakery Website are provided by The Low Carb and Keto Bakery Limited. Such rates and availability of any item in our menu may, at any time and in our sole discretion, change. All fees are quoted in Pound Sterling unless expressly stated otherwise. Any changes in fee rates will take effect immediately after being posted on the Website.

You represent and warrant that you will pay all fees and taxes in a timely manner and in compliance with each food fee schedule. Failing to settle your payments may prevent you from further using the Website, notwithstanding any other remedies available to The Low Carb and Keto Bakery Limited under the applicable law.

Return and refund policy
Complaints must be emailed to our  Support Desk. Please note we are unable to accept returns in accordance with the Consumer Contracts Regulations (2014) which replace the EU Distance Selling Regulations.

http://www.legislation.gov.uk/uksi/2013/3134/contents/made

Cancellation policy
Cancellations are NOT allowed as processing starts almost straight away and all goods are perishable and made to order. This is in accordance with the Consumer Contracts Regulations (2014) which replace the EU Distance Selling Regulations.

Delivery
If you're out when our drivers arrive, we will try and make contact on the number provided to see if we can deliver to somewhere else, or leave with neighbour. If we can’t get hold of you the goods may be taken back to our third-party courier service station and we will try and make contact again to ask what you would like done with the order. Please note that if we have to redeliver the order again that it will be at your own cost and under these circumstances your order will not be re-baked unless you wish to pay for it.

Discount

Please note, discounts do not apply to delivery or merchandise items, unless stated otherwise. 

Links to other sites 
The Website may include links to content on other web sites and online services. The Low Carb and Keto Bakery Limited does not operate or monitor these websites and services. You may find them or the information and content included therein not compatible with your requirements, or you may object to their content, or find such content to be annoying, improper, unlawful or immoral. By linking to a certain website or service, The Low Carb and Keto Bakery Limited does not endorse, or sponsor their content, or confirm their accuracy, credibility, authenticity, validity, integrity or legality. The Low Carb and Keto Bakery Limited assumes no responsibility or liability for such third-party websites or services, or for their availability.
The Website may include paid advertisements, sponsored links and commercial information (the "advertisements"). By clicking on the advertisements, you may be transferred to a website of an advertiser or receive any other messages, information or offers from the advertiser and from others. The Low Carb and Keto Bakery Limited is not responsible for any of the advertisers' practices including their privacy practices, or for the content of their websites, information, messages or offers.

Privacy
The Low Carb and Keto Bakery Limited respects your privacy. Click here to read the current privacy policy of the Website. It forms an integral part of these Terms. Given that the privacy policy may change from time to time, it is recommended that you read it periodically.

Intellectual Property 
The intellectual property rights in the Website, including copyrights, trademarks, trade names, patents, trade secrets, work methods and processes, and any other right, are the sole property of The Low Carb and Keto Bakery Limited, or of third parties by whom The Low Carb and Keto Bakery Limited was licensed according to law. These rights apply, among others, to any textual and non-textual information, including menus, images, graphic design, data and its processing, the Website's computer code and any other detail concerning its operation.
You may not copy, duplicate, distribute, sell market and translate any information, including trademarks, images, pictures, texts and computer code from the Website, without receiving The Low Carb and Keto Bakery Limited's explicit prior consent in writing.
Trademarks appearing on the Website (whether registered or not), the name of The Low Carb and Keto Bakery Limited Inc. and its trademarks as well as the Website's Domain name – are the sole property of The Low Carb and Keto Bakery Limited and of food. You may not use them without The Low Carb and Keto Bakery Limited's or the relevant venue's prior written consent.

Changes and Availability 
The Low Carb and Keto Bakery Limited may from time to time change the Website's structure, layout, design or display, as well as the scope and availability of the information and content therein, without giving any previous notice. Changes of this type by their very nature are likely to result in glitches or cause inconvenience of some kind. You shall not have any plea, claim or demand whatsoever against The Low Carb and Keto Bakery Limited ensuing from the introduction of aforesaid changes or from glitches or any kind of failure resulting from their introduction. The Website is depended on different factors such as software, hardware and communication networks of The Low Carb and Keto Bakery Limited, its contractors and suppliers. By their nature, these factors are not fault free or tolerant, hence The Low Carb and Keto Bakery Limited can't guarantee that the Website will not be disturbed, will be timely, secure or error free.

Termination of operation 
The Low Carb and Keto Bakery Limited may at all times, in its sole discretion, terminate the operation of the Website, or any part thereof, temporarily or permanently. The Low Carb and Keto Bakery Limited may not give any notice prior to the termination of the Website. At any time, certain content or service may be blocked, removed or deleted without maintaining any backup copy.
You agree and acknowledge that The Low Carb and Keto Bakery Limited does not assume any responsibility with respect to or in connection with the termination of the Website's operations and loss of any data as a result.

Amendments to the Terms
The Low Carb and Keto Bakery Limited may from time to time change the Terms, including any and all documents, forms and policies incorporated thereto. Substantial changes will take effect 30 days after an initial notification was posted on the Website's homepage or any other relevant web pages on the Website. Other changes will take effect 7 days after their initial posting on the Website, unless the Terms are amended to comply with legal requirements, where in such cases the amendments will become effective as required, or ordered.

You agree to be bound by any of the changes made in the Terms, including changes to any and all documents, forms and policies incorporated thereto. Continuing to use the Website will indicate your acceptance of the amended terms. If you do not agree with any of the amended terms, then you must avoid any further use of the Website.

Disclaimer of Warranty 
YOU ACKNOWLEDGE AND AGREE THAT THIS WEBSITE IS BEING PROVIDED FOR USE "AS IS", AND THEREFORE YOU WILL NOT HAVE ANY PLEA, CLAIM OR DEMAND VIS-A-VIS THE LOW CARB AND KETO BAKERY LIMITED IN RESPECT OF THE WEBSITE'S PROPERTIES, ABILITIES, LIMITATIONS OR COMPATIBILITY WITH YOUR NEEDS. THE USE OF THE WEBSITE IS ACCORDINGLY BEING MADE AT YOUR SOLE AND WHOLE RISK, WITHOUT WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, COMPATIBILITY, SECURITY OR ACCURACY.

INFORMATION AVAILABLE ON THE WEBSITE, INCLUDING MENUS AND DELIVERY TERMS, ARE PROVIDED BY THE FOOD AND AT THEIR SOLE RESPONSIBILITY. THE LOW CARB AND KETO BAKERY LIMITED DOES NOT WARRANT AND HEREBY DISCLAIMS ANY WARRANTIES, EITHER EXPRCUPCAKES LIMITED DOES NOT WARRANT THAT THE WEBSITE WILL OPERATE IN AN UNINTERRUPTED OR ERROR-FREE MANNER OR THAT THE WEBSITE IS FREE FROM ALL HARMFUL COMPONENTS. USE OF INFORMATION OR CONTENT OBTAINED FROM OR THROUGH THE WEBSITE IS AT YOUR OWN RISK.

Limitation of Liability
THE LOW CARB AND KETO BAKERY LIMITED, INCLUDING ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-CONTRACTORS, AGENTS, PARENT COMPANIES, SISTER COMPANIES, SUBSIDIARIES AND OTHER AFFILIATES (TOGETHER " THE LOW CARB AND KETO BAKERY LIMITED'S GROUP") WILL NOT BE LIABLE TO THE MAXIMUM EXTENT PERMITTED BY THE APPLICABLE LAW, FOR ANY DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, OR ANY OTHER DAMAGE AND LOSS, COSTS, EXPENSES AND PAYMENTS, REGARDLESS OF THE ALLEGED LIABILITY OR FORM OF ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE, INCLUDING NEGLIGENCE, INTELLECTUAL PROPERTY INFRINGEMENT, PRODUCT LIABILITY AND STRICT LIABILITY, THAT MAY RESULT FROM, OR IN CONNECTION WITH THE USE OR THE INABILITY TO USE THE WEBSITE, OR FROM NEGLIGENT ACTS OR WRONGDOINGS OF FOOD AND DINING VENUES, OR FROM THE UNAVAILABILITY OF ORDERED ITEMS, OR FROM DELIVERY DELAYS, OR FROM ANY UNINTENTIONAL FAULT OR ERROR MADE BY THE LOW CARB AND KETO BAKERY LIMITED’S GROUP'S STAFF, OR FROM ANY FRAUDULENT ACTIVITY OR UNAUTHORIZED USE OF CREDIT AND DEBIT CARDS, OR FROM ANY COMMUNICATION WITH THE LOW CARB AND KETO BAKERY LIMITED, REGARDLESS OF WHETHER THE LOW CARB AND KETO BAKERY LIMITED HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

Indemnification 
You hereby agree to indemnify, defend and hold harmless The Low Carb and Keto Bakery Limited Group at your own expense and immediately after receiving a written notice, from and against any damages, loss, costs, expenses, and payments, including reasonable attorney’s fees and legal expenses, resulting from any complaint, claim, or demand, arising from, or in connection with your use of the Website, or your breach of these Terms, or any other terms, rules or regulations applicable to the use of the Website, or the order, shipment and use of the Products.

Governing Law, Jurisdiction
These Terms will be governed by and construed in accordance with UK laws.

Contact details 
You may contact The Low Carb and Keto Bakery Limited by email at: info@lowcarnbandketobakery.com , or by using the contact details hereunder. However, you should contact the relevant food directly with any question that you have concerning the delivery of the order and any other matter related to the order transaction. The Low Carb and Keto Bakery Limited may publish in public, including on the Website, any communications with you, provided that your personal details will not be made public without your prior consent. All communications will be deemed as received after one business day.

The Low Carb and Keto Bakery Limited contact details: 

The Low Carb and Keto Bakery Limited

483 Green Lanes, London, England, N13 4BS

info@lowcarbandketobakery.com

General 
The Terms and Conditions constitute the entire agreement between you and The Low Carb and Keto Bakery Limited with respect to the use of the Website and the services therein.
No waiver, concession, extension, representation, alteration, addition or derogation from the Terms by The Low Carb and Keto Bakery Limited, or pursuant to the Terms, will be effective unless consented to explicitly and executed in writing by The Low Carb and Keto Bakery Limited's authorised representative.

The Terms and Conditions will take precedence over all documents, forms and policies incorporated thereto, which may conflict with these Terms, unless specifically indicated in such documents that a certain provision is determined notwithstanding any of the provisions of these Terms.

Failure on The Low Carb and Keto Bakery Limited's part to demand performance of any provision in the Terms will not constitute a waiver of any of The Low Carb and Keto Bakery Limited's rights under the Terms.

The United Nations Convention on Contracts for the International Sale of Goods will not govern the Terms.

Changes in Ownership 
The Low Carb and Keto Bakery Limited may incorporate the ownership or management of the Website as a separate corporation, or transfer ownership rights and title in the Website, to a third party, provided that your rights according to these Terms are not harmed by the transfer of rights. In that case, a copy of the details and information related to you will be transferred to the corporation receiving the rights in the Website and you hereby give your prior consent thereto.

No Assignment 
Your rights and obligations under the Terms are not assignable. Any attempted or actual assignment thereof by you will be null and void without The Low Carb and Keto Bakery Limited's prior explicit and written consent.

Interpretation 
The section headings in the Terms are included for convenience only and will take no part in the interpretation, or construing of the Terms. "including", whether capitalized or not, means without limitation.

Severability
If any provision of the Terms is held to be illegal, invalid, or unenforceable by a competent court, then the provision will be performed and enforced to the maximum extent permitted by law, and the remaining provisions of the Terms will continue to remain in full force and effect.

Liability for cost of goods

We are not liable for any damage caused by the courier or spoilage caused by improper handling of your order on arrival or non collected orders after failed delivery attempts. Kindly note that in the rare case that an ordered item happens to be out of stock we do substitute this to be able to expedite the processing of your order.

We do our very best to substitute any such product nearest to your ordered item.
Should you not wish for any substitutions in the future please contact us when placing your order and we will be happy refund the cost of the item instead.

Survival
The provisions of the intellectual property, disclaimer of warranty, limitation of liability and indemnification sections, will survive the termination, or expiration of the Terms.

ALLERGY ADVICE
Please note, this company handles nuts, gluten, eggs and dairy products. Any products free from these ingredients may still contain traces of these. If you are allergic and unsure about a specific product, please get in touch via Social Media or email : info@lowcarbandketobakery.com

BY PURCHASING OUR PRODUCTS, YOU ACCEPT OUR TERMS AND CONDITIONS IN FULL. YOU ALSO ACCEPT TO TAKE RESPONSIBILITY FOR ISSUES ARISING FROM THE CONSUMPTION OF OUR PRODUCTS, INCLUDING BUT NOT LIMITED TO ALLERGIC REACTIONS TO NUTS AND LACTOSE INTOLERANCE.