PLEASE BE AWARE THAT THE CURRENT ORDER PROCESSING MAY TAKE UP TO TWO MONTHS! Like most businesses, we are facing extreme challenges due to the current COVID-19 Crisis. Therefore, order processing may take significantly longer than usual. During these difficult times, we are working extremely hard to meet demand. Please understand that this is absolutely unknown terrain for us and we are giving everything to serve you! We thank you for your patience and understanding. Please be kind to our staff who is working tirelessly to serve you while we are in these difficult times, responding will take longer than normal as we have an influx of queries. We will make it through together! Stay Safe!
Your LCKB Team
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About The Low Carb & Keto Bakery
We warmly welcome you to our world of low carb goodies!. Our mission is to make your diet journey easier by offering a lower carb alternative to the things you love. Without all the sugars but instead with high quality, keto and diabetic friendly ingredients and not compromising on taste. Our journey started in December 2017, when Carolin, our co-founder had a life changing medical experience that made her decide she didn't want to be overweight anymore as it meant her health would just be declining. She embarked on her journey that led her to loose over 9 stone since.
Going from a size 32 to a size 16 and her health drastically improved. But it wasn't an easy journey, like most, she struggled with sticking to the low carb diet she had started and her worst enemy was all things baked :) After a lot of experimenting, research and putting heads together with her husband, for his medical knowledge, the first low carb bread rolls were created. We and our friends and family loved them so much that we decided to not withhold them from you :) so we went back to the drawing board and continued to create more delicious low carb goodies. We are so excited to share these with you and welcome any forms of feedback, as we always strive to further improve our products.As a small, family run business, we really appreciate your support and hope you'll enjoy our goodies!
PLEASE NOTE! All items are made freshly hand made to to order and handling takes about 10- 14 business days, however, this is just a guideline!
Once dispatched, shipping takes 24-72h for UK Mainland. Shipment may take longer for Highlands, NI and overseas orders.
Important notice: I am a home baker, I do not use industrial scales, therefore the weight of individual items can and may vary from time to time.
Actual product presentation may vary from pictures as some present serving examples, if you’re unsure about what is included, please contact us prior to your purchase!
Excluded from refunds policy as custom made to order food items, thank you!
We thank you for your kind understanding.
The LCNKB team x
The Low Carb & Keto Bakery Ltd
483 Green Lanes
We are dedicated to great service and that includes postage. We use Royalmail as our courier and offer a premium Express service that usually requires a signature on delivery.
Once dispatched, delivery usually takes 24-48h and text and email notifications are sent out to allow you to track and follow your parcel.
Please note that it is important to be available for delivery as your goods are perishable. Please ensure that someone is there to sign for your parcel, you can also collect it or ask us to deliver to your work address. As your package is perishable, it is not covered and by law we cannot offer refunds or replacements in the case that you fail to collect your parcel or arrange a re-delivery.
We take immense care in packaging your goodies, they are securely packed and labelled accordingly. However, once a parcel is posted, it is out of our control and we kindly ask you to get in touch with the courier directly, should you encounter any issues. This is usually faster and a lot more effective than contacting our little bakery, as we do not have the same authority or information that you get as a customer.
HOW TO CONTACT ROYALMAIL:
Customer Service -
03457 740 740
Website - https://personal.help.royalmail.com/app/contact